Frequently Asked Questions
Everything you need to know about your Diamond Art Club experience.
What is included in a Diamond Art Club kit?
Each premium kit includes a high-quality color-coded canvas, sparkling resin diamonds, a diamond applicator tool, a wax pad, a craft tray, and easy-to-follow instructions.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-7 business days. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return unopened kits in their original packaging for a full refund.
What happens if I run out of diamonds while working on a project?
We offer 'Accidental Damage Insurance.' If you run out of diamonds or experience a spill, simply contact our support team and we will send you the replacement drills for free.
Are the canvases poured glue or double-sided tape?
All Diamond Art Club canvases use a proprietary poured glue adhesive formula, ensuring that your diamonds stay securely in place without any sliding or drying out.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.